CUSTOMER SERVICE REPRESENTATIVE

customer service representative job posting pic
Hi out there! We are looking for a friendly, outgoing, Customer Service Representative to work with our growing company in the custom metal working tooling industry. Is that you? We need someone who loves details, can think on their feet, provides top-notch customer service, works well within a team environment, takes pride in their work and enjoys their job. Interested yet? Here are more details:
Job Duties include, but are not limited to:
  • Answering phones
  • Entering orders
  • Preparing quotes
  • Handling RMA’s
  • Shipping/Receiving – small packages, nothing over 60-ish pounds
  • Supporting the sales team
  • Invoicing customers
  • Entering bills
  • General admin functions and other duties as assigned
Requirements:
  • Proficient in Microsoft Office Products – Word, Excel, PowerPoint
  • Computer savvy
  • Experience with QuickBooks preferred but not required
  • Comfortable answering the phone and talking with customers
  • Flexibility with job duties and responsibilities on a daily basis
  • Opportunity for advancement as business increases and abilities are demonstrated
  • Able to lift up to 25 pounds
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We absolutely want someone who reflects our Core Values:
  • Make a difference – We seek to make a difference for our teammates and customers. We want to make an impact!
  • Be passionate – We are heavily invested in our co-workers’ and our customers’ success. We go all in!
  • Be curious – We ask a lot of questions to understand our customers and their applications. We love to learn!
  • Be invaluable – We go above and beyond to get our customers the tooling solutions they need, while championing our teammates. We are collaboration experts!
Our Vision is to to provide the finest custom tooling solutions to the metal working industry so our customers can focus on their customers.
If you feel you meet the above requirements and want to work for a company in an interesting industry, please send a cover letter, resume and salary requirements. ***We are offering a $1000 sign on bonus! ***

Apply Here