Your questions answered

In a move toward greater expansion within the high performance cutting tool industry, Monaghan Tooling Group (MTG) has separated functions of sales, marketing and support of Elliott Tool Technologies’ Precision Metal Finishing product line, moving those functions back to its production partner Elliott Tool Technologies, where they will be managed in-house by the manufacturer.

For many years, we’ve worked together with Elliott to provide exceptional service and support to our combined customers. We’re thankful for the opportunities we had to serve you together, and confident that moving forward, Elliott will continue to provide the quality engineering and manufacturing customers have come to expect, along with now also providing the sales, application and customer support, previously provided by Monaghan.

The transition will take place January 1, 2024, when all support for Elliott will transition to Elliott. This includes sales and service support for all metal finishing, burnishing, recessing and mechanical joining tools previously sold by Monaghan.

The transition should be smooth and seamless, but should customers have any questions, Monaghan representatives will be available to make sure everything moves over seamlessly.

We’ve also gathered answers to commonly asked and anticipated questions about the transition, so everyone is confident and clear moving forward.

FAQ

Yes, of course! We aren’t going anywhere. We are simply refocusing our business so we can become even more specialized as your cutting tool expert.

This move makes it possible for us to focus where we need to focus, and that is within cutting tools. It’s important to us to listen to what the market is telling us, and what our customers are looking for. Our priority is to continue working with our customers to strengthen our relationships, which are built on trust and our ability to provide solutions over sales. The best way we can do that is to maintain and grow our customers’ access to premium products from top-tier suppliers of quality cutting tools.

We have a lot of positive developments on the horizon for 2024, and we’re poised for growth as a result of putting customer needs first and focusing our business to provide the best service and solutions possible. Our mission is to provide access to precision products and premium solutions, keeping our customers on the cutting edge of manufacturing.

The transition will take place January 1, 2024, when all support for Elliott Tools will transition to Elliott. This includes sales and service support for all metal finishing, burnishing, recessing and mechanical joining tools previously sold by Monaghan.

All burnishing tools, mechanical joining tools and the IRU – internal recessing units.

You can reach out to us and we will assist you with your tooling challenge.

You can reach out to sales@monaghantooling.com or call 1-800-732-4565 and our customer service staff will help you and point you in the right direction.

We will gladly help you out with any issue. You can email us at sales@monaghantooling.com or call us at 1-800-732-4565.

Monaghan will continue to offer premium precision cutting tools enhanced with our solutions-based technical expertise to help guide you through the right choices to fulfill your shop needs. Specifically, we will continue to sell and support our high performance reamers, solid carbide tools, micro-tools, PCD tools and our other high performance cutting tool product lines.

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